GRATICULE
Legal

Privacy Policy

Last updated 12 September 2026.

Who we are

Graticule is made by Arctic Byte AS, a company registered in Norway. This policy explains what personal data we collect when you use this site or place an order, why we collect it, and the choices and rights you have.

What we collect

Order details. When you design and buy a print, we collect what you give us to make it: the place, course or personalisation text you choose, and the delivery details and payment information needed to fulfil the order.

Payment. Payment is processed entirely by our payment provider, Stripe. We never see or store your card number — Stripe handles that under its own privacy policy.

Site usage. We use Google Analytics to understand how the site is used (pages visited, general location, device type) and Sentry to catch and diagnose errors when something breaks. Both may set cookies or use similar technology in your browser.

Marketing contact details. If you give us your email address (for example, to keep using a feature past a free limit) and tick the box to receive updates, we store your email, whether you opted in, and when. This is entirely separate from order details above — giving us your email is never required to place an order, and choosing not to tick the marketing box never blocks anything you were trying to do.

Why we collect it

To make and ship your order, to keep the site working and secure, to understand and improve it, and to meet our own accounting and legal obligations as a Norwegian business. We do not sell personal data, and we do not use your order details for advertising.

We only send marketing email on the basis of your consent, which you can withdraw at any time (see “Your rights” below) — we never rely on any other legal basis to email you about new styles or offers.

Who we share it with

Stripe (payment processing), our print-and-frame partner (to produce and ship your order), and our analytics/error-monitoring providers (Google Analytics, Sentry) — each only gets what they need to do their part. If you arrive here from a Facebook or Instagram ad, Meta may record that the ad led to a visit, under Meta's own policies; we don't pass your order details back to them.

How long we keep it

Order and payment records are kept as long as Norwegian bookkeeping law requires (currently up to 5 years). Analytics data is retained on a rolling basis under Google's and Sentry's own default retention settings.

Your rights

Under the GDPR, you can ask to see, correct, or delete the personal data we hold about you, object to or restrict how we use it, or ask for a copy in a portable format. Contact us (below) to exercise any of these, or complain to Datatilsynet, the Norwegian Data Protection Authority, at any time.

If you ask for marketing updates, we first email you a confirmation link and only add you once you’ve clicked it. Every marketing email includes a one-click unsubscribe link — using it stops future emails immediately, with no account or contact needed.

Contact

Arctic Byte AS — hello@arcticbyte.app.

← Back home

We'd like to use Google Analytics to see how visitors use this site. It only runs if you say yes, and you can change your mind any time by clearing your browser's site data.